Frequently asked questions
No, we do not sell insurance. iTransport4u does has options for this question. If the artwork is pre-packed by the sender or their agent, then the shipment will qualify for our Tier 1 option - which is available at 1% of the artwork's value. If you choose to have our driver pack the artwork at time of pickup, then the Tier 2 option is available at 2% of the artwork's value and would be accompanied by a packing fee.
Yes you have to make a choice to "op-in" or "op-out" if you want to increase iTransport4u's "contractional liability" while in our possession, as some circumstances (such as auto accidents, fire, theft, weather events, etc.) are unavoidable. You are also more than welcome to self-insure or opt out altogether.
iTransport4u's "SPO" includes options Tier1 to reimburse you for partial/total lost of item due to theft, fire and/or auto accidents. Option Tier2 to reimburse you for any new damage resulting from new significant and visible exterior damage (to the packaging materials) that causes direct damage to the corresponding location on the artwork inside.
Note: Terms and conditions vary depending upon which tier option you choose. (Tier 1 vs. Tier 2).
